Frequently Asked Questions
Everything you need to know about shopping at Tillman Tools
What is the standard shipping time for orders?
We process and ship all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your clothing items true to size?
Most of our items follow standard US sizing. However, since fit can vary by style, we provide a detailed size chart on each product page to help you find your perfect fit.
What payment methods do you accept?
Tillman Tools accepts all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we only ship to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How can I track the status of my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.